HOLIDAY SHIPMENTS PLEASE NOTE: We will be closed Dec 23rd - January 8th... Dec 22nd is last Shipping Day before holidays.
You will need to specify UPS Overnight Delivery at Checkout - to get your package by December 24th, and UPS 2 Day if you order Dec 22nd for Dec 24th delivery. UPS 3 day Ground if you order Dec 21st for Dec 24th delivery. We cannot guarantee any regular ground shipments arriving by Dec 24th that are not ordered before Dec 14th, although if you live near the West coast, its highly possible you will recieve your package in time... 3 Day Ground is much safer choice, since it is guaranteed by UPS...
Any items that are not received as shipped, or that are damaged on arrival, shall be re-shipped to the customer. Please see RETURNS policy.
SHIPPING QUESTIONS We ship most orders within 48 hours. We use UPS Ground, unless expediated shipping is requested, for additional fee on Checkout. Last shipping day of year is Dec 22nd. We are closed Dec 23rd through January 8th.
Any items that are not received as shipped, or that are damaged on arrival, shall be re-shipped to the customer. Please see RETURNS policy.
PO BOXES WE DO NOT SHIP TO PO BOXES We need an alternate address (such as your work address, family, friend, or neighbor) to send all USA shipments - UPS does not ship to PO BOXES... Sorry for any inconvenience.
BACKORDERS - ITEMS OUT OF STOCK We ship most orders within 48 hours.Any items that are currently not in stock, we will email you, and let you know when we will be able to ship the out of stock item to you.. The bulk of the order will be shipped out immediately, and the out of stock item will be shipped at not extra shipping charges when it comes in, unless we hear otherwise from you.
Since your card is charged automatically when you place your order, if for any reason there is a significant delay with our shipping an out of stock item, we will refund your card until the item is actually shipped.
